Disclosure in board of directors report explanatory BOARDS’ REPORT
To The Shareholders MSTC Limited
Directors are pleased to present the 51st Annual Report on the business and operation of the Company together with audited accounts and auditors report for the year ended 31st March, 2016.
A)AGENCY BUSINESS
This year the total volume of Agency Business stands at Rs.20,67,730Lakh, against Rs.19,95,312 Lakh in 2014-15. Break-up for the year 2015-16 vis-à-vis 2014-15 is as follows:
Business Segment | Volume of Business ( Rs. in Lakh) |
| 2015-16 | 2014-15 | Sale of Scrap & Manganese Ore etc. | 7,86,637 | 7,28,350 | Sale of Coal | 8,18,444 | 6,13,644 | Iron ore | 4,62,649 | 6,53,318 | Total (A): | 20,67,730 | 19,95,312 |
e- PROCUREMENTBusiness Segment | Volume of Business ( Rs. in Lakh) |
| 2015-16 | 2014-15 | e-Procurement (B) | 5,75,975 | 3,02,422 | Total (A+B): | 26,43,705 | 22,97,734 |
TRADING
The performance of Trading Division shows a total volume of business of Rs.4,38,223Lakh, against Rs.6,94,521 Lakhin 2014-15. Break-up for the year 2015-16 vis-à-vis 2014-15 is as follows:
Business Segment | Volume of Business ( Rs. in Lakh) |
| 2015-16 | 2014-15 | Procurement of: |
|
| Imported materials | 1,35,027 | 1,60,334 | Indigenous materials | 3,03,196 | 5,34,187 | Total: (C) | 4,38,223 | 6,94,521 | Grand Total (A+B+C) | 30,81,928 | 29,92,255 |
FINANCIAL HIGHLIGHTS OF THE COMPANY
Profit after tax stands at Rs.5,988Lakh as against a profit of Rs.9,099Lakh last year. Financial results of the company for the year 2015-16 and 2014-15 are given below:-
(Rs.in Lakh)
| 2015-16 | 2014-15 | Volume of Business | 30,81,928 | 29,92,255 | Profit (Loss) before tax | 9,134 | 13,147 | Tax | 3,146 | 4,048 | Profit after tax | 5,988 | 9,099 | Paid up capital (Equity) | 880 | 880 | Reserves | 72,368 | 68,543 | Dividend (%) | 102.5 | 207 | Earnings per share ( Rs. ) (Face value Rs. 10/-) | 68 | 103 | PBT Per Employee | 28.19 | 42.86 |
Dividend
The Directors have recommended a dividend of @102.5% for the year ended 31st March, 2016. Dividend shall be paid to the shareholders whose names will appear in the register of the members on as on the date of AGM. Reserves
General Reserves of the Company stood at Rs.68,543 Lakh as on 31st March, 2015. During the year Rs.3,825 Lakh have been transferred to General Reserve from Profit & Loss Account. After considering Dividend and Dividend Distribution tax for 2015-16 the General Reserves stand at Rs.72,368Lakh as on 31st March 2016.
Extract of Annual Return
In compliance of section 134(3)(a), and Rule 12(1) of the Company’s (Management and Administrative) Rules 2014, extract of Annual Report is format MGT-9 for the financial year 2015-16 has been enclosed with this report as Annexure V in the prescribed format.
SYSTEMS
MSTC’s IT infrastructure is by far the most sophisticated in the country to take up ecommerce services in a secure and transparent manner.
MSTC’s IT Department is equipped with the latest powerful IBM Power Series 740 Servers having robust processing power and can serve thousands of concurrent users. The servers are highly energy efficient leading to saving of power.
Mumbai Disaster Recovery site is also having a similar set up as in Kolkata Data Center.
MSTC is concerned with information security issues and has left no stone unturned to achieve maximum security by installing Firewall, Intrusion Prevention System (IPS), Managed Distributed Denial of Service (MDDOS), etc.
SSL Encryption:
SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral. We have implemented 256-bit SSL in our web server.
All network equipment like routers, switches are from CISCO and are totally ready for IPv6 migration. Security Appliances like Firewalls, IPS are in place to prevent unauthorized intrusion with latest signatures.
Periodical Application Security Testing is conducted by STQC, a Govt. of India Department. MSTC ensures security through periodical penetration, vulnerability & performance testing by STQC.
MSTC conducts its business through a dedicated 100 Mbps ILL and has also a standby ILL connectivity taken from a different provider. MSTC has connected its regions and branches through VPN which enabled the centralized internal applications to be used by all in a more secured manner. Moreover an UTM has been installed for protecting the users systems from outside spams and viruses.
MSTC has developed an in-house complete e-Procurement solution. General Financial Rules, CVC guidelines, IT Act 2000 and its Amendment of 2008 have been adhered to in this e-Procurement application and the said service has been certified by STQC.
MSTC e-Commerce has been appraised to CMMI Level-3 Dev. For achieving CMMI Level 5 from existing CMMI Level 3, training and holding of CMMI DEV High Maturity Process, Concept and their implementation to officers’ started from 11th December 2015 and completed on 27th January 2016.
MSTC server in Kolkata is manned round-the-clock throughout the year. The Systems dept. is well equipped with qualified professionals whose skills are continuously upgraded with training on latest technology.
MSTC’s System Department is ISO 27001:2013 certified from STQC.
MSTC e-Commerce division is also ISO 9001:2008 Quality certified.
MSTC System department have developed in-house & implemented the following major modules in 2015-16:
Two-stage e-Auction System(Technical Bid with IPO-Initial Price Offer first, then Forward e-Auction) for Mining Lease & Composite License on behalf of Ministry of Mines(MOM) Two-stage e-Auction System(Technical Bid with IPO first, then Price & quantity Reverse e-Auction) for Short Terms Power Purchase Agreement on behalf of Ministry of Power(MOP) Two-stage e-Bidding System(Technical Bid with IPO first, then Price & Quantity Reverse e-Auction) for DeenDayalUpadhyaya Gram JyotiYojana on behalf of Ministry of Power(MOP d) Negative bidding were allowed to bidders in RLNG reverse auction resulting revenue collection of Rs.18 Crore to Government of India instead of disbursing Rs.1,400 Crore subsidy as Power System Development Fund(PSDF). Sale of Fly Ash through Book Building Method of Bidding for NTPC & DVC. During the year, MSTC’s system Department have developed Mobile Bidding System through Android and other Mobile phone users for prime item like Manganese Ore where price and quantity bidding is necessary. The same system has been implemented in the Live Server on 9th February 2016.
HUMAN RESOURCE DEVELOPMENT (HRD)
MSTC Limited has always considered its human resource as the most important resource. With the increase in volume of business and employees retiring from the Company, recruitment has been undertaken at the entry level of both executive cadre and Junior Computer Assistant posts. Total of 44 employees have joined our company through direct recruitment during the year.
Since we are a people oriented company, development of employees through training has been an important area of HR activities. Emphasis was laid on competency building of employees for higher roles in the Company. The company has trained 63 executives in various topics for capability enhancement and skill development. Out of 63, 13 persons were trained in Senior Management Development Program and 23 persons were trained in Skill Development relating IT/e-commerce. The MOU targets for HR for the year 2015-16 were successfully achieved.
WELFARE OF WEAKER SECTIONS:
The Presidential Directives issued from time to time in regard to reservation, relaxation, concession, etc. for the SC/ST/OBC/PWD candidates pertaining to the policies and procedures of the Government were duly observed. The directives in matters concerning recruitment and promotion regarding the weaker sections have been duly complied with. All Departmental Promotion Committees and Selection Committees (in case of recruitment) constituted during the year had representatives of SC/ST community. Out of 44 no of persons recruited during the year, 10 OBC, 2SC and 3 ST persons were taken; of which 1 belong to PWD (HH). During the year, 3 SC, 3 ST and 16 OBC employees of the Company, were sponsored for training programmes, both In-house and Institutional training programmes, out of which 1employee was PWD (VH) and 2 employees were from minority. In addition, all possible cooperation and assistance was provided to the MSTC SC/ST Employees’ Council, which function primarily to safeguard the interest of the reserved section of employees of the Company.
Online Performance Appraisal System:
The Company has launched its Online Performance Appraisal System for executives up to DGM level for bringing transparency and promptness to the systems of Performance evaluation and Management.
Empowerment of Women:
MSTC is a Corporate Life Member of Forum of Women in Public Sector (WIPS). During the year, several women employees were nominated in the programmes organized by WIPS. Besides, one of our executives is actively involved as the President, ER of WIPS. Internal Complaints Committees constituted in all the offices of MSTC have been functioning successfully. Periodical meetings and Complaint redressal, awareness programs, etc. are also duly conducted by the Committees.
Disclosure under section 22 of the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013.
MSTC has in place a mechanism for prevention and redressal of sexual harassment of women employees at the workplace in accordance with the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013. Internal Complaints Committees (ICCs) have been set up in all the offices of the Company for rendering necessary assistance to and dealing with complaints, if any, of all the women employees of the Company. All employees (permanent, outsourced, trainees etc.) are covered under this policy.
The following is a summary of sexual harassment complaints received and disposed off during each calendar year.
* No. of complaints received: 1 (received on 31.03.2016)
* No. of complaints disposed off: Nil.
MANPOWER STATISTICS OF MSTC AS ON 31-03-2016
| HO | ERO | NRO/ Jaipur | WRO | SRO | Bangalore/ Trivandrum | Vizag | Bhopal | Vadodara | Hyderabad | Bhubaneswar | Lucknow | Total
| TOTAL AS ON 1.4.2015
| EX | 78 | 12 | 24
| 18 | 9 | 15 | 10 | 3 | 10 | 5 | 1 | 2 | 187 | 170 | NEX | 45 | 13 | 18 | 15 | 11 | 9 | 12 | 3 | 8 | 2 | 0 | 1 | 137 | 137 | Total | 123 | 25 | 42 | 33 | 20 | 24 | 22 | 6 | 18 | 7 | 1 | 3 | 324 | 307 |
SC/ST/OBC/PHYSICALLY HANDICAPPED/EX-SERVICEMENSTATUS AS ON 31-03-2016
GROUP | TOTAL
| SC(%) | ST(%) | OBC(%) | PHYSICALLY HANDICAPPED (%) | A
| 187
| 26(13.90)
| 13(6.95)
| 43(22.99)
| 4(2.13)
| B
| 31
| 8(25.80)
| 1(3.22)
| NIL
| 2(6.45)
| C
| 96
| 18(18.75)
| 4(4.16)
| 19(19.79)
| 3(3.12)
| D
| 10
| 4(40.00)
| 1(10.00)
| NIL
| NIL
| TOTAL
| 324
| 56(17.28)
| 19(5.86)
| 62(19.13)
| 9(2.77)
|
MALE/FEMALE AS ON 31-03-2016
| MALE | FEMALE | TOTAL | Executive | 151 | 36 | 187 | Non-Executive | 115 | 22 | 137 | TOTAL | 266 | 58 | 324 |
Grievance Redressal Mechanism
MSTC has Public Grievance Redressal cell in its each office. Each cell consists of three executives. There are total eight (08) cells in Head office, regions and branches of the organisation. MSTC has also implemented Centralized Public Grievance Redress and Monitoring System(CPGRAMS) for online receipt and disposal of public grievances, so that grievance can be sorted out immediately and to take action to solve the cases. Action is taken to address and redress grievances received from outside and from staff of the organisation. Periodical meeting is held for review of the status of grievances. Monthly and quarterly reports for Public Grievance Redressal are sent to the Administrative Ministry.
Existing mechanism is working satisfactorily. Grievances from the employees are also taken care by the HOD’s and Region/Branch Managers. Moreover, the HR Dept. attends to various formal/informal grievances received from the employees in day to day running of the office in consultation with the HOD’s & Staff Unions, wherever necessary. The organisation makes proactive disclosure of services it provides to the clients and common man and contact details of public grievance authority of the organisation.
During 2015-16, 15(fifteen) grievancesare registered and all have been redressed.
Statement of Public Grievances for the period of 01.04.2015 to 31.03.2016
Grievances outstanding as on 01.04.2015 | Grievances registered in 2015-16 | Grievances redressed in 2015-16 | Grievances outstanding as on 01.04.2016 | 5
| 15
| 15
| Nil
|
RIGHT TO INFORMATION ACT 2005
MSTC has nominated an Appellate Authority, a CPIO and a Nodal officer in Head office. Every region/branch has a PIO and an APIO as well for effectively processing the RTI applications received at various locations of the Company. Provisions of Right to Information Act 2005 have been duly complied for processing the applications/requests received under RTI Act 2005. All the quarterly reports have been submitted on-line. During 1stApril 2015 to 31stMarch 2016,total 86 applications and 31 appeals have been received and all have been disposedoff. Online RTI application registration facility has been developed. RTI application can be received and disposed of through RTI web portal namelyhttps://rtionline.gov. RTI Applications and Appeals received through Offline and Online are processed expeditiously.
OFFICIAL LANGUAGE
Rajbhasha Trimas was inaugurated on 16 September 2015. During this period, Hindi competitions and Hindi workshops were organized in Head office and in regional and branch offices. Total 17 officers/employees were awarded prizes for winning in Hindi competitions and for passing Hindi examinations. Total 14 employees were nominated for the Hindi examinations conducted by Hindi Teaching Scheme, Official Language Dept. Government of Indiaduring the year.Quarterly reports and annual report were sent to the Ministry. Hindi reports are being submitted on-line also. TOLIC meetings were attended regularly.
OLIC meeting of Ministry of Steel held during the year was attended. OLIC meetings were arranged in the office. As per the Official Language Act, inspection was done in Head office and regional and branch offices. All materials for inspection were made available at the time of inspection done by the Ministry. Incentive was provided to 24officers and employees.
MSTC, Head Office inspected branch office (Vadodara), NRO (New Delhi).Parliamentary Committee on Official Language inspected Vadodara branch on 08.10.2015. Monitoring for implementation of Official Language was done. Circular for implementation of section 3(3) of Official Language Act 1963 was issued from time to time. Departments of Head office and Eastern Regional office were inspected.
Re-certification of ISO 9001:2008 of Official Language Department was done.
Unicode was installed in the computers of head office and regional/ branch offices.
Documents coming under section 3(3) of Official Language Act were translated in Hindi. Translations from English to Hindi and vice versa have been provided as and when required. Hindi version of Annual report and MOU were also submitted. Official Language Act has been complied with. Ministry of Steel and its Hindi Salahkar Samity continuously provided their guidance about implementation of Official Language Act.
Vigilance
The aim of MSTC Vigilance Department is to ensure fairness, integrity and efficiency for the transparency and accountability in the functioning of all activities of the Company. Its set-up is operative to identify the corrupt practices and to institutionalize them for diminishing the human intervention in the business transactions. MSTC Vigilance Department complies with the ISO 9001-2008 Quality Management System wherein the emphasis has been put to establish the effective preventive measures through the use of leveraging technology.
The functioning of MSTC is run by its own IT Infrastructure like e-Commerce i.e. e-auction, e-sale, e-reverse auction, e-tender cum e-auction and e-Procurement operation. These processes are carried out in compliance with STQC certified Web Portal as per CVC Guidelines. Its software has several in-built provisions which prevent cartel formation and ensure transparency and fairness. The system of e-auction, e-sale, e-procurement is designed in such a way that during the run of e-auction, no one can view the details of the bidders in competitions, despite having their login id and password.
During the year, MSTC Vigilance Department has taken various initiatives to improve the functioning of activities in the organization. The actions, against twenty numbers of complaints received, have been taken and necessary advice for both system and systemic improvements have been given for necessary compliance. On the basis of the directives issued by CVC/MOS, the initiatives undertaken by Vigilance Division include implementation of Bill Tracking System which can be utilized for the display of pending bills of contractors on the portal, professing purchases above Rs.50,000.00, in all departments & branches through MSTC’s own e-Procurement Portal, review of recruitment rules, implementation of full disclosure of APAR, online writing of APAR, opportunity to make representation in response to the adverse report in APARs, devising risk profile of an organization, framing the constituents of transparency index etc. Further, during the year 2015-16, six routine inspections and two surprise inspections were carried out. The major focus of such inspections has been on identifying vulnerable areas of corruption, streamlining of system/procedure and awareness on vigilance/anti-corruption issues amongst the employees through interactions. As far as Annual Property Returns (APR) are concerned, Vigilance department has maintained a continuous follow up with the employees. Out of 324 employees, 308 have submitted APRs; scrutiny of the same is in progress.
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